Review your documents. Get a list of items that you may need to buy or test drive this car. See list.
About your upcoming test drive. All the details for being ready to meet the car you are shipping. See details.
Planning to finance? Get pre-qualified now and make sure the payments work for you. Get pre-qualified.
We ship a few different ways, including by vehicle carriers that visit multiple CarMax shipment hubs. You can keep an eye on your shipment and track the car’s progress on this page.
We usually need a few days to get the car ready for you. We’ll make sure any necessary state inspections and paperwork are complete, then contact you to schedule your appointment.
Once the post-shipping quality check is complete, we’ll contact you to schedule your appointment.
Yes, just contact us to cancel the shipping order. You’re never obligated to buy a car you ship or test drive, but shipping fees are nonrefundable and nontransferrable.
We’ll ask you to provide required documents so you can test drive the car or make it yours on the spot.
Test drive: You’ll need a valid driver's license and proof of liability insurance (or verifiable comprehensive and collision coverage for a 24-hour test drive). We’ll let you know if you need anything else and help you prepare before your appointment.
Buy: You’ll need a valid driver's license, proof of insurance, and proof of residence. If you are financing, we may need more documents. We’ll let you know if you need anything else and help you prepare before your appointment.
Questions about your shipping order?
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