Ford Customer Reviews
What customers like
Ride and Handling, Fuel Economy, Interior Space
What they don't
Fuel Economy, Cabin Noise, Technology and Entertainment
Now showing page 1
Pros
Interior Space
It's a great size-not too big but space for 4 plus stuff
Fuel Economy
21 mpg
Ride and Handling
Comfortable
Cons
Pros
Interior Space
I love the versatility. I can configure seats anyway I need. Whether it's people or cargo
Ride and Handling
I love the handling of a bigger car/truck
Cargo Space
Lots of space
Cons
Fuel Economy
I like the option of eco mode but it still drains fuel quickly
Value
The cost is more that I have ever spent on a car
Technology and Entertainment
I wish the info screen was bigger
Pros
Styling
Power
Cons
Pros
Power
Great with 6 speed manual transmission
Cons
Fuel Economy
Not really fuel economy problem, however the gas tank is not a large as I would like it.
Pros
Interior Space
It provides a comfortable ride for me and my passengers.
Cabin Noise
Quiet
Power
I am not afraid to get on the freeway
Cons
Fuel Economy
It does not get the mileage that was advertised.
Pros
Cargo Space
Interior Space
Ride and Handling
Cons
Pros
Cargo Space
I require a wheelchair and oxygen and sometimes other medical supplies. We love our explorer for many reasons but cargo space sold us on it in the 1st place.
Seat Comfort
The older I get, the shorter I seem to get too. I have a bad left hip -- it's missing 60% of the ball. I'm also morbidly obese and my back was also broken in 13 places, plus my tail one was messed up. The explorer has a strong O.S. handle to hold onto when climbing in and out. And the seat allows for my big size and is the most comfortable seat we could find when we bought our 2015 in 2017. Also, we wanted an suv but many of them sit too high for me to climb into. The explorer allows me to back to the seat and slide in.
Reliability
We have only had our explorer in the shop 1 time in 8 years and that was for an a/c compressor replacement.
Cons
Interior Space
After 8 years of owning our 2015 explorer, we wish it had dual air controls. My husband does dialysis 3x a week and gets cold all the way through, so we wish we had the warm driver seat option. We also wish we had remote start so it would warm up or cool off before we left the house.
Styling
Oh! Our biggest complaint... ours is silver. It was the best vehicle for the price but we HATE that they are all in silver, black or white, with a rare red. Ford really needs to check out the gamut of colors on the Sherwin Williams wall and pick some other colors for their production line. Seriously, all the auto makers need to offer other colors, different shades of green and blue, yellows maybe. Anything but those first 3 colors. We've had 6 silver vehicles in a row because we always buy the vehicle with the best mileage and overall value for the money
Technology and Entertainment
We pay for Sirius in our explorer. It's hard to go without it once you've had it. It should be standard and free in all vehicles.
Pros
Styling
very sleek. reminds me of an astonishing martin.
Fuel Economy
252HP from the turbo 2.0 litre. Paired with 25 MPG
Cons
Cabin Noise
Pros
Power
The V-6 has great power.
Cabin Noise
Cabin Noise is not as bad as reported
Dashboard
Love the Dashboard layout
Cons
Fuel Economy
Gas mileage could be better. I get 17.3 miles per gallon
Pros
Ride and Handling
I've had seven Explorers. This is the smoothest transmission yet. Great power. Lots of compliments on the slate blue color.
Cons
Value
Spending a little more would have made this auto perfect. It needs auto dim rear view mirror, folding side mirrors, and electric steering column. Floor mats are cheap quality!!!!!