RepairPal
Reliability Ratings
Featured by CarMax ®
The most genuine reliability metric in the industry
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on select 2006 - 2020 vehicles.
Average reliability metrics across select models.
Average Cost
InexpensiveExpensive
The average total annual cost for repairs across all model years is $652.
Higher average cost alone does not necessarily mean a vehicle is less reliable. For example, parts and labor for your vehicle may be expensive, especially if it is a European luxury car, but if severe issues and annual average visits to the shop are low, that's a good indicator of a reliable car.
Average Frequency
Not oftenVery often
Vehicles are brought in for repairs an average of .39 times per year.
This metric is calculated by tracking millions of unique vehicles over multiple years to determine an average number of visits per year for each make and model. Controls were included to omit small routine visits to shops such as for oil changes.
Average Severity
Not urgentUrgent
The probability that a repair will be a major issue is 12%.
An issue is considered severe if a repair costs three-times the average annual repair cost for all models, an amount deemed prohibitively expensive given the unscheduled nature of the repair. This threshold is higher for premium and luxury brands, which have higher labor rates and parts costs.
Learn more
The RepairPal Reliability Ratings allow you to research dependability and ownership costs related to unscheduled repairs and maintenance in addition to comparing reliability factors against other vehicles and industry averages. For more detail on how ratings are calculated, visit RepairPal.
*RepairPal Reliability Ratings are based off make/model data for select 2006-2020 vehicles. The reliability of your specific vehicle may vary depending on your vehicle's model year, trim, features, and history. RepairPal Reliability Ratings are provided by RepairPal, and CarMax is not responsible for their accuracy.