2020 Ford Explorer Customer Reviews
What customers like
Interior Space, Technology and Entertainment, Power
What they don't
Reliability, Value, Cabin Noise
Pros
Technology and Entertainment
this vehicle is fully loaded. Has adaptive cruise control, massaging seats, heated and cooled seats and heated steering wheel. The comfort of this vehicle is amazing.
Interior Space
with the third row seat, we have plenty of room for everybody when we have visitors
Fuel Economy
getting 19.8 miles to the gallon on average, which is amazing for an SUV
Cons
Pros
Ride and Handling
Great driving car
Styling
awesome style
Power
Great power
Cons
Pros
Ride and Handling
I have owned Ford Explorer’s since they first came out with the model. I absolutely love the trim details on my used 2020 model. There are so many safety and luxury features. The car has great pick up, solid, smooth drive, and looks amazing.
Interior Space
I love the interior space and two bucket seats in the middle. I love the cargo space for my dogs and yet the option for using a third row. The interior is roomy, the driver seat has many options for the driver to get comfortable. The seat has so many options, steering wheel pull out, up or down for your personal comfort. There is even massaging seats for the front and of course, the best part is cooling or heating front seats.
Power
The car has great power and would have no trouble towing.
Cons
Fuel Economy
My only complaint is the gas mileage, however, it’s slightly better than my former year but I knew that going in.
Reliability
I had an exhaust leak and the flex pipe was worn at 34k miles! Part of the repair was covered under my extended warranty but the other was not. This should not have happened at 34,000 miles!
Ride and Handling
Due to the performance model, it is a bit noisy in the cabin but mostly on surface streets. It has a smooth, quiet ride on the freeway and handles great. I am very pleased with this car.
Pros
Interior Space
Needed a SUV that could fit the grandkids and their dogs comfortably on trips.
Technology and Entertainment
The Explorer had the safety features that I was looking for in a SUV.
Styling
This is my second Explorer. I have really liked the overall design of the vehicle over the years.
Cons
Fuel Economy
The Explorer likes the open road. The gas mileage is actually pretty good, I am averaging about 24 to 25 miles per gallon. However, in every day commuting in Econo mode the milage drops to about 17 to 18.
Pros
Ride and Handling
Comfortable ride and smooth handling
Power
Great power with 300 hp
Seat Comfort
Comfortable
Cons
Value
Pricy but I was willing to pay for what I wanted.
Pros
Interior Space
enough room for all our grandkids
Seat Comfort
spacious
Technology and Entertainment
safety features
Cons
Cargo Space
maybe a little more cargo space but overall love it
Pros
Fuel Economy
overall look and drive experience
Seat Comfort
comfortable
Cons
Pros
Cargo Space
Technology and Entertainment
Fuel Economy
Cons
Pros
Interior Space
The seats are all comfy. We have heated and cooled seats up front and the kids have heated seats in the middle row.
Technology and Entertainment
I love having apple care play. Adaptive cruise control is amazing. There are a lot of places to plug in and charge your device as well.
Value
Domestic car prices with European car amenities. The eco boost options are great for saving us in fuel prices. it’s a 4 cylinder with a turbo, it can accelerate just like a V6.
Cons
Cabin Noise
It is not as quiet as a luxury car, but the noise isn’t terrible.
Pros
Power
Gets you where you need to go!
Interior Space
Seating for 7, and still looks sporty!
Styling
Can't go wrong with any color, has a sporty look to it.
Cons
Cost to Maintain
Front camera somehow got chipped by a rock, unfortunately was quoted about $700 to replace it. We were able to do it ourselves for about $200 for camera about 2 hours of labor.
Reliability
This is a 2020 model vehicle and physical parts of the vehicle seem cheap. For example, the paint on the window buttons stripping away.
