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2021 Kia Sorento review

Used car review: a comprehensive look from new to now
7 photos

Kia Sorento highlights

Customer rating

Pros

  • Impressive assortment of standard features
  • Spacious third row
  • Intuitive infotainment
  • Optional engine provides quick acceleration

Cons

  • Wind and tire noise
  • Jittery ride on models with larger wheels

Mileage (EPA estimate)

21 city, 25 highway, 24 combined

Pricing for current inventory

From $28,998*

2021
2021 Kia Sorento S side exterior

Current year

Redesigned model that kicked off the fourth generation

7 photos
Price
Year

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Is the 2021 Kia Sorento right for you?

This fourth-generation Sorento delivers everything you'd want in a modern SUV—comfortable seats, plenty of cargo space, and lively acceleration from the optional turbocharged engine. This redesigned Sorento has addressed its one prior pain point; there is now enough room in the third row for adults. The third row is significantly better than either the Volkswagen Tiguan or Mitsubishi Outlander—the only other compact SUVs with three rows of seating.

In addition to the enhanced third-row, the redesigned 2021 Kia Sorento has more interior room than before and all-new powertrain choices, including a traditional hybrid. The Kia Sorento is a great choice for families looking for a three-row SUV that balances size and cost. Positioned between the smaller Kia Sportage and larger Kia Telluride, it offers a third row that's practical for occasional use.

RepairPal® gives the Kia Sorento a Reliability Rating of 4.0 out of 5.0, putting it in 12th place out of 26 compact SUVs. With an average annual repair cost of $533, it should be fairly affordable to own. Plus, repairs tend to be less serious and infrequent, making the Sorento a strong option to consider.

What the 2021 Kia Sorento does best:

  • Spacious cabin for all passengers
  • Numerous USB power outlets and charging options
  • Impressive build quality

When to consider other vehicles:

Kia Sorento photos

2021 Kia Sorento Review

The Kia Sorento, the brand's second-largest SUV, offers a compelling blend of utility, a premium-feeling interior, strong performance and efficiency, especially with its optional engine variants. This small SUV stands out with its standard third row, a rare feature among other small SUVs, which is perfect for those times you need a few extra seats. Ideal for those who find the Telluride too large, the Sorento provides similar functionality in a more fuel-efficient and easier-to-park package.The Sorento offers a wide selection of engine choices. The standard 2.5-liter four-cylinder engine provides adequate power for most drivers, while a more potent turbocharged option is available on higher trims for those desiring a sportier drive. Finally, if you wanted to dip your toes into the world of plug-in vehicles, Kia did make a plug-in hybrid Sorento, starting with the 2022 model year.

What tech does the 2021 Kia Sorento have?

Tech highlights:

+ Eight-inch touchscreen, with an available 10.25-inch screen and a digital instrument cluster

+ Apple CarPlay® and Android Auto™ available on all trims

- Voice controls may not work well unless you follow a preset list of commands

Connectivity

The Kia Sorento's infotainment system is both sharp-looking and user-friendly. An eight-inch touchscreen was standard on lower trims, up to the EX 2.5T, where there was an option to upgrade to a 10.25-inch screen. The larger screen became standard on the SX 2.5T and above. Finally, there was a 12.3 inch digital instrument cluster on the top SX Prestige trims. It's worth noting that wireless Android Auto™ and Apple CarPlay® are exclusively available with the smaller screen. For Sorentos equipped with the larger screen, a wired USB connection is required for CarPlay and Android Auto functionality. This isn't a major drawback, as wired CarPlay typically offers quicker response times and keeps your phone constantly charged. USB ports are available on all three rows, and a wireless charger is also offered. 

Infotainment

The SX Prestige tested by Edmunds featured a 10.25-inch touchscreen with navigation, an upgraded Bose® audio system, and a 12.3-inch digital instrument panel. The graphics were sharp and innovative, but some testers found the on-screen buttons to be a bit small to press while moving. The Bose® audio system was slightly less impressive, and testers struggled to find optimal settings for a diverse range of music. The voice command system was the least impressive tech feature, requiring specific and predetermined commands to function.

Driver-Assist Tech

Edmunds test Sorento came with just about every driver-assist feature Kia offered. This included a 360-degree camera, a blind-spot camera, which was more of a novelty than useful, parking sensors and automatic braking for parking. Edmunds editors did not experience any false alarms with the assists. The adaptive cruise control and highway assist systems operated effectively, without requiring constant steering wheel input. However, the reverse parking braking system was overly sensitive, applying the brakes abruptly when making minor adjustments.

How comfortable is the 2021 Kia Sorento? 

Comfort highlights:

+Impressive legroom in the second row

+ All three rows of seats have better-than-expected comfort 

- Ride comfort isn't quite as impressive

Front Seating

The Sorento SX Prestige's front seats are heated and ventilated, with a good range of adjustment. While they looked more plush than they felt, they still provided adequate support for various body types, even on long drives.

Rear Seating

The second-row captain's chairs (a bench seat is standard on lower trim levels) were firm but more comfortable and supportive than bench seats found in other SUVs. While Edmunds testers noted the third-row seats were small and low to the floor, they still provided adequate support for adults on shorter trips.

Ride Quality and Interior Noise

Edmunds noted that the Sorento's ride comfort wasn't particularly impressive at lower speeds, with a consistent stream of jitters entering the cabin. The large 20-inch wheels and their low-profile tires might've been the culprit, as they also led to increased road noise at freeway speeds. At highway speeds, however, the Sorento's ride becomes well-controlled, instilling confidence and a sense of stability. 

Does the 2021 Kia Sorento have good storage?

Storage highlights:

+ More cargo space than other compact SUVs

+ Lots of cubbies for small items

- There's a gap between the rear seats where cargo can roll out to the second row

Cargo 

With the rear seats in use, the Sorento offers 12.6 cubic feet of cargo space, which is enough for approximately a row of grocery bags placed vertically. Additionally, it features underfloor storage roughly equivalent to two shoeboxes, alongside the jack. This is a respectable capacity for a compact SUV, especially considering the third row, though it is less than what larger midsize SUVs like the Kia Telluride provide.

Folding down the third row expands the cargo capacity significantly, ranging from 38.5 cubic feet to 45 cubic feet, depending on the second-row seating position. This is more generous than the cargo space found in smaller two-row SUVs such as the Honda CR-V and Toyota RAV4. While dropping the third row with a strap creates a much larger area, a gap does remain between the captain's chairs, and smaller loose objects can potentially roll through it.

Storage

The Sorento provides well-organized and practical storage for small items. The center console features a covered bin ideal for a wireless charger, phones, sunglasses, and other small essentials. Additionally, there are two shelves: one for keys or access cards, and another specifically designed to hold a phone horizontally. The deep center bin also incorporates a smaller upper compartment for easy retrieval of small items. Both front doors offer generous storage. In the rear, the doors include integrated can holders near the window switches and bottle storage in the door pockets. Plus, each third-row seat is equipped with molded plastic cupholders and a small bin.

How easy is the 2021 Kia Sorento to use?

Ease of use highlights:

+ Easy to get in and out of the front seats

+ Handy quick-release button for captain's chairs

- Exiting the third row can be tight for some

Entry, Exit, and Car Seats

The step-in height is fairly standard to get into the Sorento, and the front seats are positioned to allow easy entry. The second row offers similar ease of access, though taller passengers may need to duck slightly. To access the third row with captain's chairs, use the quick-release button to slide and fold the seat. Adults were able to fit in the back with some degree of comfort, and exiting, though a bit snug, was manageable.

Car seat installation is made easier by wide door openings and captain's chairs. The second row offers exposed lower anchors and easy-to-find top tether anchors. Infant and rear-facing convertible seats are simple to install with ample legroom. Forward-facing convertibles fit well, but the head restraint might need to be raised for taller children. Boosters can also fit after raising the head restraint. In the third row, LATCH anchors are exposed and clearly marked. Fixed head restraints can hinder a flush fit for taller children in forward-facing convertibles, which are designed to sit against the seatback.

Interior Layout and Visibility

The Sorento's interior features clearly labeled switches and buttons, along with easily identifiable main touchscreen icons that have a neon light aesthetic. While the steering wheel controls are somewhat cluttered and may take some time to master, they should not pose a problem once learned.

The driving gauges sit a bit lower, so you wind up looking down into the instrument panel, but the rest of the dash, screen, and controls all feel within easy reach.

The Sorento offers excellent visibility thanks to its large, unobstructed windows and minimal blind spots, especially with the rear three-quarter windows. The rear view is also clear, and the available high-definition surround-view camera system provides a very helpful and clear display on the screen.

What’s the 2021 Kia Sorento like to drive?

Driving highlights:

+ The optional turbo engine is impressive 

+ Good braking feel

- Towing figures are slightly less than the previous generation

Driving

The available turbocharged engine in the Sorento leaves a strong impression. In Edmunds' testing, it proved remarkably quick for a small SUV, not only hitting 60 mph in a mere 6.7 seconds but also maintaining its power at higher speeds. For context, this Sorento is nearly 3 seconds faster than the similarly sized Volkswagen Tiguan and even slightly quicker than the V6-powered Honda Passport, making highway merging and passing effortless.

Braking in the Sorento is confident and well balanced thanks to the intuitive brake pedal. From 60 mph, the Sorento stopped in just 121 feet with minimal nosedive, which is better than average for its class. However, this braking distance is slightly increased on the top trim due to its standard all-terrain tires. Handling is also confidence-inspiring, though improved steering accuracy would be a welcome enhancement.

Towing

The Kia Sorento has a towing rating of about 3,500 pounds for the 2.5-liter turbo.

This figure is down from 5,000 pounds with the previous generation Sorento. For those who really want to tow more, there's always the Kia Telluride to consider. You'll find that the Telluride's and other midsizers' tow ratings are in the 5,000-pound range.

Fuel Economy/Electric Efficiency

The Kia Sorento's fuel economy will vary anywhere from 23 mpg to 37 mpg

, depending on the powertrain you've chosen. The all-wheel-drive Sorento with the turbocharged engine, the model Edmunds editors tested, achieved an average of 25.2 mpg in their mixed-driving evaluation route, slightly exceeding the EPA's estimate of 24 mpg combined. One notable advantage is that this turbocharged Sorento does not require premium gasoline. While not as fuel-efficient as the Honda CR-V and Toyota RAV4, it outperformed the Honda Passport and Subaru Ascent, which have similar power outputs, on the same evaluation route. 

EPA Fuel Economy Estimates

Engine

Fuel Economy Estimate

1.6-liter 4-cyl hybrid (FWD)

39 city / 35 highway / 37 combined

2.5-liter 4-cyl (FWD), automatic (S8)

24 city / 29 highway / 26 combined

2.5-liter 4-cyl (AWD), automatic (S8)

23 city / 25 highway / 24 combined

2.5-liter 4-cyl Turbo (FWD)

22 city / 29 highway / 25 combined

2.5-liter 4-cyl Turbo (AWD)

21 city / 28 highway / 24 combined


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Ratings & reliability

Customer ratings

The 2021 Kia Sorento is praised for its comfort, fuel efficiency, and ample interior space. Customers value its smooth ride and handling. Mixed feelings about technology: useful features but some functionality criticized. Concerns include limited cargo room with third row up and dashboard usability. Reliability feedback varies, with the absence of a spare tire noted.
4
Above Average

RepairPal gave the Kia Sorento an overall reliability rating of 4 out of 5 stars, which RepairPal describes as Above Average. This rating ranks Kia Sorento 12th out of 29 among Compact SUVs.

View RepairPal's full rating of the Kia Sorento

Kia Sorento features and specs

SX Prestige 4D Sport Utility 2WD

Standard Features

  • Front Seat Heaters
  • Quad Seats
  • A/C Seat(s)
  • Power Locks
  • Lane Departure Warning
  • Power Seat(s)
  • Traction Control
  • ABS Brakes
  • Power Mirrors
  • Rear View Camera
  • Heated Steering Wheel
  • Parking Sensors
  • Air Conditioning
  • Fold-Away Third Row
  • Automated Cruise Control
  • Blind Spot Monitor
  • Rear Defroster
  • Power Windows
  • Smart Key
  • Memory Seat(s)
  • Side Airbags
  • Panoramic Sunroof
  • Third Row Seat
  • Overhead Airbags
  • Leather Seats
  • Power Hatch/Deck Lid
  • 20 Inch Plus Wheels
  • Alloy Wheels
  • Automatic Transmission
  • Turbo Charged Engine
  • Bluetooth Technology
  • AM/FM Stereo
  • Apple CarPlay
  • Navigation System
  • Android Auto
  • BOSE Sound System
  • Auxiliary Audio Input
  • Satellite Radio Ready
  • Running Boards
  • Full Roof Rack
  • Tow Hitch
  • Rear Entertainment System

Drive Wheels

Front Wheel Drive (2WD)

Engine size

2.5L

Horsepower

281

Torque (ft-lbs)

311

Engine type

Turbo Gas

Fuel capacity

18.8

Wheelbase

110.8"

Overall length

188.9"

Width

74.8"

Height

66.7"

Leg room

F 41.4"/M 41.7"/R 29.6"

Head room

F 40.3"/M 39.1"/R 36.8"

Front tires

P255/45HR20

Rear tires

P255/45HR20

Seating capacity

6

Max towing capacity

350/3500 lbs.

Transmission

Automatic

2021 Kia Sorento FAQ

All Kia Sorento years

Not sure what year to select? Learn about each Kia Sorento generation from 2012 to 2026

What is new for the 2021 Kia Sorento?

  • New trim added: Sport Edition for enhanced performance features.
  • Discontinued trim: Base Model no longer available.
  • Standard equipment now includes advanced safety package on all models.
  • New equipment feature: Upgraded infotainment system with larger touchscreen.
  • Significant removal: Manual transmission option is no longer offered.

2021 Kia Sorento trims

Curious how Kia Sorento trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

LX:

  • 191-hp, 181-lb-ft of torque 2.5L
  • Rear Defroster
  • Cruise Control
  • Third Row Seat
  • Cloth Seats
  • Fold-Away Third Row
  • Power Mirrors
  • Traction Control
  • Side Airbags
  • View our Kia Sorento LX inventory

S:

  • Includes all features available on the LX
  • Power Seats
  • Front Seat Heaters
  • Leatherette Seats
  • Parking Sensors
  • Blind Spot Monitor
  • Smart Key
  • Remote Start
  • Satellite Radio Ready
  • View our Kia Sorento S inventory

EX:

  • Includes all features available on the S
  • 281-hp, 311-lb-ft of torque 2.5L
  • Automated Cruise Control
  • Quad Seats
  • Power Hatch/Deck Lid
  • Turbo Charged Engine
  • View our Kia Sorento EX inventory

SX:

  • Includes all features available on the EX
  • Sunroofs
  • Panoramic Sunroof
  • 20 Inch Plus Wheels
  • Navigation System
  • Leather Seats
  • Memory Seats
  • Harman Kardon Sound
  • View our Kia Sorento SX inventory

SX Prestige:

X-Line:

SX Prestige X-Line:


* Price excludes taxes, title, registration, and fees. Applicable transfer fees are due in advance of vehicle delivery and are separate from sales transactions.

We hope you found this information helpful. This content is intended to inform and is not meant to indicate that a particular vehicle is currently available or recommended for you.​

Statements of fuel economy or EV range are based on EPA and other third-party estimates for vehicles when new. Fuel economy and EV range will degrade with time and vary based on age, driving conditions, vehicle history, and other conditions. See fueleconomy.gov for more info.

Editorial content contained on this page comes from Edmunds.com, Inc., a subsidiary of CarMax Enterprise Service, LLC, and information related to featured vehicles comes from third-party sources, including manufacturer information. Product and company names may be trademarks or registered trademarks of third-party entities. Use of them does not imply any affiliation with or endorsement by these entities. By clicking on any video links, you will be taken to a third-party site maintained by YouTube, Inc.

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