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2021 Mazda CX-9 review

Used car review: a comprehensive look from new to now
7 photos

Mazda CX-9 highlights

Customer rating

Pros

  • Top-level Signature trim feels especially high-end
  • Sporty handling and quick acceleration
  • Quiet and comfortable cabin
  • Lots of features, even in the base trim

Cons

  • Not as much cargo space as you might expect
  • Third-row seats are really only suitable for children

Mileage (EPA estimate)

20 city, 26 highway, 23 combined

Pricing for current inventory

(no current inventory)

2021
2021 Mazda CX-9 Touring side exterior

Current year

New Carbon Edition with red leather Updated infotainment screen

7 photos
Price
Year

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Is the 2021 Mazda CX-9 right for you?

If your priorities skew more toward driving satisfaction than outright utility, the 2021 Mazda CX-9 might be just what you're looking for. The CX-9's styling and driving experience make it one of the more distinctive three-row midsize SUVs on the road, closing the gap with the luxury brands with its impressive cabin materials and design. However, it sacrifices cargo, utility, and third-row space compared to other three-row midsize SUVs.

RepairPal®, an independent automotive research firm, gives the Mazda CX-9 a reliability rating of 4.0 out of 5.0. Four out of five stars is above average for a three-row SUV—it's the same as a Toyota Highlander and half a point higher than the Honda Pilot. It estimates that the average annual cost for repairs and maintenance on a CX-9 is $539, compared to an average of $784 for comparable full-size SUVs and $652 for all other vehicle types.

What the 2021 Mazda CX-9 does best:

  • Drivability: Responsive engine and quick-shifting transmission
  • Noise & vibration: Luxury-like low levels of road and wind noise
  • Build quality: Classy-looking cabin with soft-touch materials

When to consider other vehicles:

  • If you need more third-row legroom but want an equally premium-feeling interior, consider the Kia Telluride
  • If you need more cargo space or want a traditional V6 engine, consider the Honda Pilot
  • If fuel economy is more important than a nicer interior, consider the Toyota Highlander Hybrid

Mazda CX-9 photos

2021 Mazda CX-9 Review

It's hard to find a midsize three-row SUV that prioritizes driving pleasure, but that's the mission of the 2021 Mazda CX-9. Its attractive design and upscale interior look and feel like something from a luxury brand, and the driving experience is second to none against its key competitors. But for those who don't necessarily need the biggest SUV, they'll be rewarded with a fun-to-drive SUV with a really nice interior that holds up well to modern standards. For 2021, Mazda added a new 10.25-inch infotainment screen as standard on all trims.

However, the CX-9 is also smaller than many other midsize SUVs, and that translates to reduced cargo and third-row space. If your third-row needs are only occasional, the CX-9 is a bit of a hidden gem that shoppers tend to overlook, and as a result, you can get more bang for your buck on the used market.

What tech does the 2021 Mazda CX-9 have?

Tech highlights:

+ Easy to pair your phone

+ Infotainment control dial is easy to learn

- Touchscreen use is very limited

Connectivity

Connecting smartphones to the CX-9 is simple, with devices quickly recognized upon startup. The vehicle offers several USB ports for charging. Apple CarPlay® and Android Auto™ smartphone integration, which allows you to display many of your phone's apps and functions on the display screen, is included. An available Bose® premium audio system delivers clear and powerful sound.

Infotainment

Mazda uses a rotary control knob to control its audio and navigation interface, which Edmunds' editors found to be easy to use. You can use the knob to select functions and controls on the CX-9's 10.25-inch display screen. If you're used to touchscreens, the CX-9's controller knob might require a small learning curve, but overall, it is a relatively easy operating system to use. There is technically touchscreen functionality, but the vehicle needs to be at a stop, and the feature won't work with Apple CarPlay® or Android Auto™.

Driver-Assist Tech

The CX-9 comes standard with a comprehensive suite of advanced driver-assist features that are important for modern SUVs. These include adaptive cruise control, blind-spot warning, rear cross-traffic alert, forward collision warning, and lane-keeping assistance. The adaptive cruise control is particularly effective, operating smoothly even down to a complete stop without deactivation, and the lane-keeping assistance consistently maintains the vehicle's center in its lane. The subtle warning chime alert to get your attention is a welcome touch. Overall, these systems integrate seamlessly and perform reliably when called upon.

How comfortable is the 2021 Mazda CX-9? 

Comfort highlights:

+ Comfortable front seats

+ Plush ride quality

- Cramped third row

Front Seating

The front seats offer excellent support and shape to help keep you comfortable, even on long drives. Heated front seats are standard, while Carbon Edition and higher trims add ventilated front seats.

Rear Seating

Depending on the trim level you're considering, the CX-9 will have either a second-row bench seat (for seven-passenger seating) or second-row captain's chairs (six-passenger seating). The captain's chairs are more comfortable than the bench seating. The CX-9's third row is less appealing, as it offers less headroom, legroom, and shoulder room there than competitors. Additionally, the seat cushion in the rear is relatively thin and may not be comfortable for extended drives.

Ride Quality and Interior Noise

Despite its athletic intentions, the CX-9 tends to be more focused on comfort and luxury. It smooths out most road imperfections exceptionally well, but we did encounter an occasional hard rebound after rolling over moderate-sized lumps and bumps. Overall, it's a very comfortable SUV, whether you're taking a longer road trip or a short trip to the local grocery store. The large 20-inch wheels did not hurt the CX-9's ride quality thanks to the larger sidewalls on the tires.

Does the 2021 Mazda CX-9 have good storage?

Storage highlights:

+ Door pockets can hold large water bottles

+ Adequate small-item storage

- Small cargo area with third row seat up

Cargo 

The CX-9 trails competitors in cargo and utility. While 14.4 cubic feet behind the third row might suffice for some, it pales in comparison to the Kia Telluride's 21 cubic feet. Similarly, the CX-9's maximum cargo capacity of 71.2 cubic feet falls short of the Telluride's 87 cubic feet.

Storage

Although there are numerous interior storage cubbies for your personal items, they are not as plentiful as in the Honda Pilot or as large as those found in the Volkswagen Atlas. The door pockets are a decent size and feature indentations designed to hold large water bottles. Additionally, the center console located between the captain's chairs offers some extra storage choices for rear passengers.

How easy is the 2021 Mazda CX-9 to use? 

Ease of use highlights:

+ Wide door openings

+ Controls are intuitively laid out

- Thick front roof pillars can obstruct the view at times

Entry, Exit, and Car Seats

Accessing the front and middle-row captain's chairs is easy due to generous openings and a lack of obstructions. The second-row captain's chairs improve third-row access, either by sliding farther forward on their tracks or by allowing passage between them. Smaller folks can also use the second-row chair as a boost into the third row. In confined spaces, the relatively short doors open wide, eliminating the need to squeeze in. However, in the traditional seven-seater configuration (with a bench second row), third-row access can require a brief, somewhat awkward crawl.

Interior Layout and Visibility

Edmunds' testing found most major controls to be logically placed and easy to use. The infotainment system's main control knob is easily one of the best we've encountered. It is placed where your hand usually rests and the 10.25-inch screen is right in your sightline, plus the response is quick and the menus are intuitive.

Like most vehicles in its class, the CX-9 offers generous forward and side visibility. However, thick front roof pillars can partially obstruct the view during tight turns. The broad rear pillars and small rear window compromise the rear view, though this is comparable to other midsize three-row SUVs.

What’s the 2021 Mazda CX-9 like to drive?

Driving highlights:

+ Drives smaller than it actually is

+ Decent fuel economy

- Below average tow rating

Driving

The Mazda CX-9 has an athletic feel on twisty roads and quick maneuverability in tight spaces. Its available all-wheel-drive system is ideal for maximizing available traction in inclement weather.

Power is readily available, offering excellent response from a standstill. The CX-9 accelerates to 60 mph in a respectable 7.6 seconds for a three-row midsize SUV, and its smooth-shifting transmission ensures a seamless daily driving experience.

Towing

With a towing capacity of 3,500 pounds when properly equipped

, the CX-9 falls below average for its class of three-row SUVs. The Class II hitch and wiring harness were available as an accessory, so keep an eye out for it if you want one or know that you can add it later.

Fuel Economy/Electric Efficiency

The EPA estimates that the fuel economy for the all-wheel-drive CX-9 is 23 mpg combined with all-wheel drive and 24 mpg with front-wheel drive,

which is slightly better than the average for this class. We were mostly able to hit those fuel economy targets, but they can be easy to miss if you're heavy-footed. If saving money is more of a priority than max engine power, the CX-9 can run on regular octane fuel.

EPA Fuel Economy Estimates

Engine

Fuel Economy Estimate

2.5 L, 4-cyl, Turbo (FWD)

22 city / 28 highway / 24 combined

2.5 L, 4-cyl, Turbo (AWD)

20 city / 26 highway / 23 combined


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Ratings & reliability

Customer ratings

3
1
2
Above Average

RepairPal gave the Mazda CX-9 an overall reliability rating of 3.5 out of 5 stars, which RepairPal describes as Above Average. This rating ranks Mazda CX-9 4th out of 16 among Fullsize SUVs.

View RepairPal's full rating of the Mazda CX-9

Mazda CX-9 features and specs

Touring 4D Sport Utility 2WD

Standard Features

  • ABS Brakes
  • Traction Control
  • Air Conditioning
  • Power Mirrors
  • Front Seat Heaters
  • Overhead Airbags
  • Fold-Away Third Row
  • Power Windows
  • Leather Seats
  • Lane Departure Warning
  • Third Row Seat
  • Power Locks
  • Smart Key
  • Automated Cruise Control
  • Blind Spot Monitor
  • Power Seat(s)
  • Rear Defroster
  • Rear View Camera
  • Side Airbags
  • Rear Air Conditioning
  • Heated Mirrors
  • Power Hatch/Deck Lid
  • Alloy Wheels
  • Automatic Transmission
  • Turbo Charged Engine
  • Auxiliary Audio Input
  • Bluetooth Technology
  • AM/FM Stereo
  • Apple CarPlay
  • Sunroof(s)
  • Parking Sensors
  • Quad Seats
  • Tow Hitch
  • Full Roof Rack
  • BOSE Sound System
  • Satellite Radio Ready
  • Navigation System

Drive Wheels

Front Wheel Drive (2WD)

Engine size

2.5L

Horsepower

227

Torque (ft-lbs)

310

Engine type

Turbo Gas

Fuel capacity

19

Wheelbase

115.3"

Overall length

199.4"

Width

77.5"

Height

67.6"

Leg room

F 41"/M 39.4"/R 29.7"

Head room

F 39.3"/M 38.5"/R 35.4"

Front tires

P255/60HR18

Rear tires

P255/60HR18

Seating capacity

7

Max towing capacity

350/3500 lbs.

Transmission

Automatic

2021 Mazda CX-9 FAQ

All Mazda CX-9 years

What is new for the 2021 Mazda CX-9?

  • New trim level added for enhanced customization options.
  • Updated infotainment system with larger touchscreen and improved connectivity features.
  • Enhanced safety features including advanced driver assistance systems now standard on all trims.
  • New engine option available for improved performance and fuel efficiency.

2021 Mazda CX-9 trims

Curious how Mazda CX-9 trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

Sport:

  • 227-hp, 310-lb-ft of torque 2.5L
  • Smart Key
  • Power Seats
  • Cloth Seats
  • Rear View Camera
  • Lane Departure Warning
  • Power Mirrors
  • Rear Air Conditioning
  • Side Airbags
  • View our Mazda CX-9 Sport inventory

Touring:

Grand Touring:

Signature:

Carbon Edition:


* Price excludes taxes, title, registration, and fees. Applicable transfer fees are due in advance of vehicle delivery and are separate from sales transactions.

We hope you found this information helpful. This content is intended to inform and is not meant to indicate that a particular vehicle is currently available or recommended for you.​

Statements of fuel economy or EV range are based on EPA and other third-party estimates for vehicles when new. Fuel economy and EV range will degrade with time and vary based on age, driving conditions, vehicle history, and other conditions. See fueleconomy.gov for more info.

Editorial content contained on this page comes from Edmunds.com, Inc., a subsidiary of CarMax Enterprise Service, LLC, and information related to featured vehicles comes from third-party sources, including manufacturer information. Product and company names may be trademarks or registered trademarks of third-party entities. Use of them does not imply any affiliation with or endorsement by these entities. By clicking on any video links, you will be taken to a third-party site maintained by YouTube, Inc.

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