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2020 Chevrolet Impala review

Research, photos, specs, and expertise
6 photos

Chevrolet Impala highlights

Customer rating

Pros

  • Quiet and comfortable ride
  • Spacious trunk offers plenty of cargo space
  • Standard V6 engine is powerful

Cons

  • Lethargic handling
  • Visibility is lacking due to thick roof pillars
  • Low-quality plastics make the interior feel less than premium

Mileage (EPA estimate)

19 city, 28 highway, N/A combined

Pricing for current inventory

(no current inventory)

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Price
Year

A spacious and stylish choice

The Chevrolet Impala is an American classic. 2020 marked its final year of production, but it was a very strong year to end on. This Chevy is a large car with tons of presence, a powerful engine, huge amounts of space, and high levels of luxurious comfort within. The two trims are loaded with exciting features, perfect for the discerning city driver looking for a sophisticated ride. You'll love the space, feel, and wealth of options available on this car. Read this 2020 Chevrolet Impala review to find out why you should add it to your shortlist.

All Chevrolet Impala years

What is new for the 2020 Chevrolet Impala?

  • The LS trim has been discontinued for 2020.
  • The LT trim now comes with Flex Fuel Vehicle as standard equipment.

2020 Chevrolet Impala trims

Curious how Chevrolet Impala trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

LT:

  • Includes Apple CarPlay® and Android Auto connectivity, eight-inch touch screen, six-speaker sound system, remote start availability, Bluetooth®, dual-zone automatic climate control, rearview camera, three USB ports, and more

  • Shop all Chevrolet Impala LTs in stock

Premier:

  • Adds leather upholstery, heated front seats, heated steering wheel, 11-speaker premium Bose stereo, blind spot monitoring, rear cross-traffic alert, rear parking sensors, and more.

  • Shop all Chevrolet Impala Premiers in stock

Chevrolet Impala photos

5 reasons to buy the 2020 Chevrolet Impala

1. Extremely spacious

2020 Chevrolet Impala Review: Trunk | CarMax

The 2020 Chevrolet Impala is extremely generous with space, which plays a big part in its reputation as a vehicle that offers high levels of comfort. The base LT trim offers 105 cu-ft of passenger volume and 18.8 cu-ft of trunk volume. The front leg room measurement is a very generous 45.8-inches, with 39.8-inches for rear passengers. All-in-all, plenty of room even when all five seats are filled.

2. Comfortable ride

2020 Chevrolet Impala Review: Front seats | CarMax

As well as being vastly spacious, the 2020 Chevrolet Impala is comfortable in other ways. The cushioned seating ensures a pillowy ride and even the base cloth seats are high-quality. Speaking of seats, driver and passenger lumbar support comes as standard with this vehicle, as well as an eight-way power-adjustable driver's seat and optional heated front seats.

3. Plenty of features

2020 Chevrolet Impala Review: Entertainment display | CarMax

The 2020 Chevrolet Impala has two trims and even the LT base trim has lots to offer. It comes with satellite radio, Bluetooth®, remote start availability, dual-zone automatic climate control, a six-speaker sound system, an eight-inch touch screen, Apple CarPlay®, Android Auto, and more.

 The higher trim (Premier) adds leather seats, navigation, wireless device charging, and more. Plus, look out for the available packages such as the Driver Confidence package, which added various driver aids to the list of features.

4. Powerful base engine

2020 Chevrolet Impala Review: Engine | CarMax

There's a single-engine option for the 2020 Chevrolet Impala: a hefty 3.6 L V6 offering 305 hp and 264 lb-ft of torque. That's more than enough power for both city and highway driving and should afford you plenty of confidence on the road. It's also a lot of fun on road trips and for those weekend drives where it's just you and the open road.

5. A refined look

2020 Chevrolet Impala Review: Exterior | CarMax

The 2020 Chevrolet Impala is undeniably handsome, all smooth lines and slim, cool headlights. It offers just five exterior colors but they're all classics to match the tone of the vehicle itself: Black, Cajun Red Tintcoat, Iridescent Pearl Tricoat, Silver Ice Metallic, and Summit White—look out for the one that will look best on your driveway. The interior also boasts a plush look with plenty of soft touch points.

Similar vehicles

If you're interested in the 2020 Chevrolet Impala, you should also check out these similar vehicles from Previous generation years.

Image of Buick LaCrosse

The 2017–2019 Buick LaCrosse is big and beautiful, with a powerful V6 engine and luxurious interiors. The base trim offers plenty of standard features—including an eight-inch touch screen, USB ports, and keyless entry—and it has decent fuel economy for a large car. The 2017 Buick LaCrosse achieves an EPA-estimated 25 combined mpg with the 3.5L engine.

Other features of the 2017–2019 Buick LaCrosse include:

  • Back-up camera

  • HID headlights

  • Universal garage door opener

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Ratings & reliability

Customer ratings

4
Above Average

RepairPal gave the Chevrolet Impala an overall reliability rating of 4 out of 5 stars, which RepairPal describes as Above Average. This rating ranks Chevrolet Impala 3rd out of 13 among Fullsize Cars.

RepairPal reports that the average total annual cost for repairs and maintenance on a Chevrolet Impala is $488, compared to an average of $495 for Fullsize Cars and $591 for all the vehicles RepairPal considered in its dataset.

According to RepairPal, Chevrolet Impala owners bring their vehicles into a repair shop for unscheduled repairs an average of 0.8 times per year, compared to an average of 0.9 times for Fullsize Cars and 1.3 times for all the vehicles RepairPal considered in its dataset.

RepairPal reported that the probability of a repair being a severe or major issue is 12% for the Chevrolet Impala, compared to an average of 14% for Fullsize Cars and 14% for all the vehicles RepairPal considered in its dataset.

Chevrolet Impala features and specs

LT 2WD 4D Sedan

Standard Features

  • ABS Brakes
  • Air Conditioning
  • Alloy Wheels
  • AM/FM Stereo
  • Android Auto
  • Apple CarPlay
  • Automatic Transmission
  • Auxiliary Audio Input
  • Bluetooth Technology
  • Cruise Control
  • Flex Fuel Vehicle
  • Leatherette & Cloth
  • Overhead Airbags
  • Power Locks
  • Power Mirrors
  • Power Seat(s)
  • Power Windows
  • Rear Defroster
  • Rear View Camera
  • Remote Start
  • Satellite Radio Ready
  • Side Airbags
  • Smart Key
  • Traction Control
  • Blind Spot Monitor
  • Front Seat Heaters
  • Heated Steering Wheel
  • Lane Departure Warning
  • Parking Sensors
  • Rear Spoiler
  • Satellite Radio Ready

Drive Wheels

Front Wheel Drive (2WD)

Engine size

3.6L

Horsepower

305

Torque (ft-lbs)

264

Engine type

Gas

Fuel capacity

18.5

Wheelbase

111.7"

Overall length

201.3"

Width

73"

Height

58.9"

Leg room

F 45.8"/R 39.8"

Head room

F 39.9"/R 37.4"

Front tires

P235/50R18

Rear tires

P235/50R18

Seating capacity

5

Max towing capacity

100/1000 lbs.

Transmission

Automatic

2020 Chevrolet Impala FAQ

More about the 2020 Chevrolet Impala

Color options

2020 Chevrolet Impala Review: Color options | CarMax

Exterior colors:

  • Black

  • Cajun Red Tintcoat

  • Iridescent Pearl Tricoat

  • Silver Ice Metallic

  • Summit White

Interior colors:

  • Jet Black

Interior details

The base trim of the 2020 Chevrolet Impala comes with Jet Black cloth seating as standard, while the Premier has Jet Black leather upholstery. The interior is extremely roomy, with 45.8-inches of leg room in the front and 39.8-inches of leg room in the rear. Additionally, the dark interior looks sleek and attractive with several soft touch points.

Child seat details

The 2020 Chevrolet Impala can fit three child seats. It includes two complete sets of LATCH connectors for the rear outboard seats, and a single tether and lower anchor for the middle seat.

Performance

The 2020 Chevrolet Impala has a FWD six-speed automatic 3.6 L V6 engine which achieves 305 hp and 264 lb-ft of torque for both trims. It can reach zero to 60 in 6.2 seconds, according to the manufacturer when new—meaning it's no slouch when you put your foot down. In terms of fuel economy, the V6 engine achieves a respectable EPA-estimated 22 mpg combined.

Year comparison

2013–2020 Chevrolet Impala (Tenth Generation)

Chevrolet streamlined the look of the Impala for the tenth generation, giving it sculpted side panels and sleek lines all over to create a sport-sedan image in order to compete with other cars in its class. Inside, the front seats became bucket seats while the rear seats are comprised of one comfortable bench.


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