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Mercedes-Benz

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Mercedes-Benz customer ratings

4.5 out of 5

957 customer reviews

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Mercedes-Benz reliability rating (by RepairPal)

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features. RepairPal Reliability Ratings are provided by RepairPal and CarMax is not responsible for their accuracy. These ratings are based on RepairPal Reliability data as of August 2023. Learn more about RepairPal reliability ratings

3
Average
RepairPal gave Mercedes-Benz an overall reliability rating of 3 out of 5 stars, which RepairPal describes as Average. This rating ranks Mercedes-Benz 30th out of 34 among all car brands. This rating is based on an average across all the vehicles RepairPal considered in its dataset.

Cost

RepairPal reports that the average total annual cost for repairs and maintenance on all Mercedes-Benz models is $770, compared to an average of $579 across all the models RepairPal considered in its dataset. This includes both scheduled maintenance and unscheduled repairs.

Frequency

According to RepairPal, Mercedes-Benz owners bring their vehicles into a repair shop for unscheduled repairs an average of 1.5 times per year, compared to an average of 1.1 times across all the models RepairPal considered in its dataset.

Severity

RepairPal reported that the probability of a repair being a severe or major issue is 14% across all Mercedes-Benz models, compared to an average of 13% for all the models RepairPal considered in its dataset.


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