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2020 Ram 2500 review

Research, photos, specs, and expertise
6 photos

Ram 2500 highlights

Customer rating

Pros

  • Excellent torque and towing capacity from available diesel engine
  • Upscale materials and design on higher trim levels
  • Comfortable seats and quiet cabin
  • Lots of impressive technology features and driver aids

Cons

  • Optional diesel engine makes an unpleasant noise and vibration
  • Some drivers may find the driving position too high

Mileage (EPA estimate)

(data not available)

Pricing for current inventory

(no current inventory)

6 photos
Price
Year

2020 Ram 2500 is capable and comfortable

When you need to tow or haul more than a standard pickup truck can handle, it’s time to move up to a heavy-duty truck. Their extra capability usually comes at the cost of comfort and refinement, but the Ram 2500 (formerly named the Dodge Ram 2500) is among the best in the class when it comes to ride quality and interior appointments. The 2020 Ram 2500 also offers outstanding infotainment features and a full suite of driver aids. Its maximum payload capacity of around 4,000 pounds and maximum trailer towing capacity of around 20,000 pounds when properly equipped mean it’s quite capable, even those aren’t class-leading numbers. Various factors may impact towing capacity, including weight of passengers, cargo, and options/accessories.

After being redesigned for 2019, little changed for 2020. An optional 50-gallon fuel tank is available, but otherwise the Ram has the same options: an 8-foot or 6-foot 4-inch bed, two massive engines—a gas V8 and turbocharged six-cylinder diesel—and same seven trim levels, from the workmanlike Tradesman to the top-tier Limited model. If you want to venture off the beaten path, the Power Wagon is loaded with off-road features.

All Ram 2500 years

Not sure what year to select? Learn about each Ram 2500 generation from 2011 to 2024

What is new for the 2020 Ram 2500?

  • 2500 trims have been upgraded with Android Auto as standard equipment this year.
  • Lane Departure Warning and Leatherette & Cloth features are now available as options on select trims.
  • The Power Wagon trim now comes with Parking Sensors as standard equipment.

2020 Ram 2500 trims

Curious how Ram 2500 trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

Tradesman:

  • 6.4L
  • 6.7L
  • 370-hp, 850-lb-ft of torque 6.7L
  • 410-hp, 429-lb-ft of torque 6.4L
  • Rear View Camera
  • Overhead Airbags
  • Side Airbags
  • Traction Control
  • Vinyl Seats
  • Cruise Control
  • Automatic Transmission
  • Bluetooth Technology
  • View our Ram 2500 Tradesman inventory

Bighorn:

Lonestar:

  • Includes all features available on the Bighorn
  • No significant upgrades found on the Lonestar

Laramie:

  • Includes all features available on the Lonestar
  • Parking Sensors
  • Leather Seats
  • Rear Defroster
  • Power Seats
  • Front Seat Heaters
  • Heated Steering Wheel
  • Alloy Wheels
  • Alpine Sound System
  • View our Ram 2500 Laramie inventory

Longhorn:

Limited:

Power Wagon:

Ram 2500 photos

5 reasons to buy the 2020 Ram 2500

What We Like

Strong engine choices: The Ram 2500’s standard gasoline V8 makes 410 horsepower and 429 lb-ft of torque, enough to meet the needs of most shoppers. If you need even more power for towing or hauling, the optional turbocharged diesel engine produces a tremendous 850 lb-ft of torque.

Some competitors have more maximum power, but that doesn’t make the Ram less impressive.

Excellent comfort: Heavy-duty trucks aren’t known for comfort, but the Ram 2500 is as good as it gets. The truck has a much less bumpy ride and a quieter cabin than its top competitors. Combine that with the highly comfortable seats, and the Ram 2500 is tough to beat. In higher trim levels, the cabin also has a near-luxury feel thanks to upscale materials.

Impressive tech features: The available 12.3-inch touchscreen is both impressive and easy to use, and wireless phone charging is available as well. You can also find a full suite of driver aids, including adaptive cruise control and blind-spot monitoring. The 2020 Ram 2500 offers a comprehensive list of technology upgrades.

What needs improvement

Diesel engine noise: If you want max towing capability out of your Ram 2500, you’ll need the optional turbocharged diesel engine. Unfortunately, the diesel creates noticeable vibrations in the cabin and an intrusive drone at freeway speeds. In the Ram 2500’s otherwise quiet cabin, the noise is more noticeable.

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Ratings & reliability

Customer ratings

3
Average

RepairPal gave the Ram 2500 an overall reliability rating of 3 out of 5 stars, which RepairPal describes as Average. This rating ranks Ram 2500 12th out of 19 among Fullsize Trucks.

View RepairPal's full rating of the Ram 2500

Ram 2500 features and specs

Lonestar 2WD 2D Regular Cab

Standard Features

  • ABS Brakes
  • Air Conditioning
  • AM/FM Stereo
  • Automatic Transmission
  • Auxiliary Audio Input
  • Bluetooth Technology
  • Cloth Seats
  • Cruise Control
  • Long Bed
  • Overhead Airbags
  • Power Locks
  • Power Mirrors
  • Power Windows
  • Rear View Camera
  • Side Airbags
  • Tow Hitch
  • Traction Control
  • Alloy Wheels
  • Android Auto
  • Apple CarPlay
  • Bed Cover
  • Bed Liner
  • Blind Spot Monitor
  • Fifth Wheel Tow Hitch
  • Front Seat Heaters
  • Gooseneck Tow Hitch
  • Lane Departure Warning
  • Navigation System
  • Parking Sensors
  • Power Seat(s)
  • Rear Defroster
  • Remote Start
  • Running Boards
  • Satellite Radio Ready
  • Smart Key
  • Sunroof(s)
  • Tow Hitch

Drive Wheels

Rear Wheel Drive (2WD)

Engine size

6.4L

Horsepower

410

Torque (ft-lbs)

429

Engine type

Gas

Fuel capacity

32

Wheelbase

140.5"

Overall length

232"

Width

79.4"

Height

78"

Leg room

F 40.9"

Head room

F 39.8"

Front tires

LT275/70SR18

Rear tires

LT275/70SR18

Seating capacity

3

Max towing capacity

1497/14970 lbs.

Transmission

Automatic

2020 Ram 2500 FAQ

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